Terms & Conditions
Effective Date: [Insert Date]
Business Name: Tribe&Taste (T&T African Restaurant)
Website: https://tribeandtaste.co.uk
Location: United Kingdom
1. Introduction
Welcome to Tribe&Taste. These Terms and Conditions govern your use of our website and services, including placing dine-in, takeaway, or delivery orders through https://tribeandtaste.co.uk. By accessing or using our website, you agree to these Terms.
2. Eligibility
You must be at least 18 years old or have permission from a legal guardian to place orders on this website. By ordering, you confirm that the information you provide is accurate and complete.
3. Ordering & Payment
- All prices listed on our website are in GBP (£) and inclusive of VAT where applicable.
- We accept payments via debit/credit cards, PayPal, or cash (if allowed for collection orders).
- Once you place an order and receive a confirmation email, a legally binding contract is formed.
4. Delivery & Collection
- We offer UK-wide delivery and local pickup.
- Delivery times are estimates and may vary based on demand, weather, or location.
- You are responsible for providing accurate delivery information. Failed deliveries due to incorrect details may not be refunded.
- For collection orders, please arrive within the time specified in your confirmation message.
5. Cancellations & Refunds
- Orders can only be cancelled within 10 minutes of placement.
- Refunds will only be issued for:
- Orders cancelled on time
- Incorrect or missing items
- Quality complaints supported by photo evidence (within 30 minutes of delivery)
- Refunds are processed via the original payment method and may take 3–5 working days.
6. Allergens & Special Requests
Our meals may contain allergens such as nuts, dairy, gluten, or shellfish. Please inform us of any allergies or dietary restrictions before placing an order.
We are not liable for any allergic reactions caused if we were not informed at the time of order.
7. Intellectual Property
All content on our website, including text, logos, photos, and design elements, is owned by Tribe&Taste or used with permission. You may not copy, reproduce, or use any content without our written consent.
8. Promotions & Discounts
Any promotional codes, offers, or discounts are subject to availability and may be withdrawn at any time without notice. Only one discount code may be used per order.
9. Limitation of Liability
To the fullest extent permitted by law, Tribe&Taste is not liable for any indirect, incidental, or consequential damages arising out of the use of our website or services.
10. Governing Law
These Terms are governed by the laws of England and Wales. Any disputes shall be resolved in the courts of the United Kingdom.
11. Changes to These Terms
We may update these Terms & Conditions at any time. Updates will be posted on this page with a new “Effective Date.” Continued use of the site means you accept the revised terms.